Part of Zarsco Insights
Knowledge Base
Internal wiki and public FAQ / help centre
Internal wiki and public FAQ / help centre
What it does today
- Categories and articles in plain text with tags
- Internal articles for the team and public articles for customers
- Draft, review and published workflow with an owner and a review date
- Public help centre grouped by category
- Readers ask a question from the help centre; answers become new articles
- Stale article report (review date passed)