Industry app - Government-compatible workflows
CivicMatrix
Applications with SLA, registers, grievances and certificates
Applications with SLA, registers, grievances and certificates
From ₹299 per month (GST extra), 30-day free trial. Also included in packages.
What it does today
- Service catalogue with fees, documents required and time limit (SLA) in days
- Applications from the counter or a public form, with verification and approval stages
- SLA due date and overdue list (Right to Services style)
- Inward and outward correspondence register with file numbers
- Public grievance form with ticket number and resolution tracking
- Printable certificates / orders with serial numbers